PTML Customs Command trains senior Officers on better service delivery
By Oluwabunmi Ogunjimi 
The Port and Terminal Multi-services Limited (PTML) Area Command of the Nigeria Customs Service last week successfully organised a Leadership Seminar aimed at strengthening leadership capacity, professionalism, and teamwork among senior officers of the Command.
The seminar which was held at the Conference Hall of PTML Command was organised in line with the vision of the Comptroller-General of Customs, Bashir Adewale Adeniyi, to build a more efficient, motivated, and service-oriented workforce.
Declaring the seminar open, the Acting Area Controller, Nura Ibrahim Miko, a Deputy Comptroller of Customs emphasised that effective leadership is critical to achieving the Service’s core mandates of revenue generation, trade facilitation, and suppression of smuggling.
He noted that the Command remains committed to initiatives that promote the welfare, health, and productivity of officers, including the recently commenced Work-Life Balance Initiative.
In a statement by the Public Relations Officer of the command, Chief Superintendent of Customs, Abdullahi Abubakar participants were taken through sessions on strategic leadership, effective communication, decision-making, conflict management, and ethical conduct. The Acting Area Controller delivered the lecture of the first session on the topic : “Leadership and Followership: Building a Culture of Collaboration and Excellence.”
Miko commended participants for their active engagement and charged the officers to translate the lessons learnt into improved service delivery within the Command. He also used the opportunity to reassure stakeholders and the trading community of the Command’s commitment to professionalism, transparency, and ease of doing business .
The Acting Controller admonished all officers to keep giving their best in their services to the country as the command has a mechanism to identify and reward diligence, selflessness and efficient service delivery
